Your Information. Your Trust. Our Responsibility.
Ekanshi Clinic is committed to maintaining the confidentiality and security of information provided by patients, visitors and users of our website.
This Privacy Policy explains how we may collect, use, store, protect and manage information when you visit our website, contact us, submit an enquiry, request an appointment or use our healthcare-related services.
01 Introduction
Welcome to Ekanshi Clinic. We understand that healthcare information is personal and sensitive. We therefore strive to handle your information responsibly and with appropriate confidentiality.
This Privacy Policy applies to information collected through the Ekanshi Clinic website, enquiry forms, appointment requests, communication channels and other digital interactions operated by or on behalf of the clinic.
02 Information We Collect
Depending on how you interact with us, we may collect information necessary to respond to your enquiry, schedule an appointment or provide healthcare services.
Personal Information
Name, mobile number, email address, city and other contact information you voluntarily provide.
Appointment Information
Preferred appointment date, location, service requested and related communication.
Healthcare Information
Information that you voluntarily provide in connection with consultation or healthcare services.
Technical Information
Browser, device, approximate usage information, IP address and website interaction data where technically required.
03 How We Use Your Information
Information collected by Ekanshi Clinic may be used for legitimate healthcare, communication and operational purposes, including:
- Responding to enquiries and requests.
- Scheduling and managing appointments.
- Providing healthcare and consultation services.
- Communicating appointment-related information.
- Improving our website and patient experience.
- Maintaining appropriate administrative records.
- Protecting the security and integrity of our website.
- Complying with applicable legal or regulatory requirements.
We do not intend to collect more personal information than reasonably necessary for the purpose for which it is provided.
04 Healthcare & Medical Information
Healthcare information may be particularly sensitive. Where you provide medical or health-related information to Ekanshi Clinic, we use it for appropriate healthcare, consultation, appointment and administrative purposes.
Medical information may include details shared during consultation, medical history, reports, prescriptions, diagnostic information and other information relevant to your treatment.
Access to healthcare information should be limited to authorized personnel and service providers who require such information for legitimate purposes.
06 Data Security
We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.
However, no website, electronic communication system or storage method can be guaranteed to be completely secure. Users should therefore avoid submitting highly sensitive information through unsecured communication channels.
Security is a shared responsibility. Please contact us through official communication channels if you believe your information may have been disclosed or accessed improperly.
08 Data Retention
We retain personal and healthcare information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain appropriate records, resolve disputes, meet operational requirements or comply with applicable legal and regulatory obligations.
09 Your Privacy Choices
Depending on applicable law and the nature of the information, you may have rights or choices regarding your personal information.
- Request information about how your personal information is handled.
- Request correction of inaccurate information.
- Ask questions regarding the use of your information.
- Withdraw consent where processing is based on consent and withdrawal is legally applicable.
- Raise a privacy-related concern or complaint.
Some requests may be subject to applicable legal, medical-record or regulatory requirements.
10 Changes to This Privacy Policy
Ekanshi Clinic may update this Privacy Policy from time to time to reflect changes in our services, website, technology, operational practices or applicable requirements.
Any updated version will be published on this page with a revised "Last Updated" date.
11 Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact Ekanshi Clinic through the official contact details provided on our website.
Privacy Enquiries:
Ekanshi Clinic
30, Surya Nagar, Taron Ki Koot,
Tonk Road, Jaipur, Rajasthan - 302029
Your Privacy Is Important to Us
Have a question about your information or our privacy practices? Our team is here to help.